Compare Electricity Rates in New York

About RG & E

Rochester Gas & Electric Corporation (RG and E), an AVANGRID company, serves more than 700,000 customers across upstate New York. RG and E serves approximately 396,285 electric customers and 327,256 natural gas customers in a nine-county region centered on the City of Rochester, covering 34 cities and villages and 78 towns. RG and E is a wholly-owned subsidiary of AVANGRID, Inc., which combines eight electric and natural gas utilities across New York and New England through Avangrid Networks.

RG & E Electricity & Gas Options

RG and E delivers electricity and natural gas within its service territory. Like other utilities operating in New York’s deregulated market, RG and E customers can also choose an energy service company (ESCO) for their electricity or natural gas supply. Energy rates through RG and E can change based on market conditions, and RG and E publishes information on how its rates affect customer bills.

Utility vs. ESCO(CPG): What’s the Difference?

Energy Deregulation in New York

New York’s deregulated energy market gives customers the ability to choose an electricity or natural gas supplier rather than automatically depending on their utility’s default supply rate. The utility remains responsible for delivering energy to your property and handling outages, while the supplier you select provides the actual energy.

Having multiple energy suppliers in the market creates more competition and gives customers access to different pricing and plan options instead of relying on a single utility rate. You don’t have to switch suppliers, either. If you don’t select one, your utility will continue providing the default supply rate, which can change as market conditions fluctuate.

For customers who want more predictable energy costs, CPG provides fixed-rate plans that keep the supply price locked for the entire contract term. You can choose a 3-, 6-, 9-, or 12-month plan based on your needs, with affordable pricing and renewable-friendly options that can make it easier to plan your energy budget.

FAQs

1. I get both gas and electric from RG&E. Can I switch just one to CPG?

Yes. You can choose a competitive supplier for either your electricity or natural gas while keeping the other service with RG&E. Since the two energy supplies are handled separately, you do not have to switch both at the same time.

For example, you could choose CPG for your electricity supply while continuing to receive your natural gas supply through RG&E. Some customers choose to compare one service first before deciding whether to switch both.

• Switch electricity while keeping gas with RG&E
• Switch gas while keeping electricity with RG&E
• Compare both separately before making a decision

2. What areas does RG&E serve?

RG&E serves more than 700,000 customers across a nine-county region in upstate New York, centered around Rochester. Its service territory includes 34 cities and villages and 78 towns.

The utility’s territory covers communities across the Rochester area and surrounding parts of western and central New York. Because the service area includes both larger cities and smaller communities, the supplier options available to a customer can depend on their specific location.

If you are unsure whether RG&E serves your address, check your utility bill or confirm your service address with RG&E.

3. RG&E’s territory covers both cities and small towns. Does that affect which suppliers are available to me?

It can. Competitive supplier availability may depend on your specific location within RG&E’s service territory. While RG&E’s delivery service remains the same, the ESCO offers available to you can vary by service area.

For that reason, it is better to compare the plans available for your specific address rather than assuming that every supplier serving Rochester is available throughout the entire RG&E territory.

When comparing suppliers, check:

• Whether the supplier serves your address
• Whether the offer is for electricity, natural gas, or both
• Whether the rate is fixed or variable
• Contract length and any applicable fees

4. What does RG&E still handle if I switch to an ESCO?

Switching to an ESCO like CPG only changes who supplies your energy. RG&E continues to deliver your electricity or natural gas through its distribution network.

Your utility service does not change when you choose a competitive supplier. RG&E remains responsible for delivery-related services, including responding to outages and other utility service issues.

In simple terms:

• CPG or another ESCO: supplies the energy
• RG&E: delivers the energy to your property
• Customer: chooses the eligible energy supplier

So you do not need a different physical connection when switching suppliers.

5. Does choosing an ESCO affect my RG&E bill?

Yes, it can change the supply portion of your bill, but RG&E’s delivery charges still apply. Choosing an ESCO does not remove the charges associated with delivering electricity or natural gas through RG&E’s distribution system.

The two portions of the bill serve different purposes:

• Supply charges: the cost of the electricity or natural gas supplied by your chosen provider
• Delivery charges: the cost associated with delivering that energy through RG&E’s system

If you choose CPG, the supply portion reflects your CPG plan rather than RG&E’s supply rate. This is where fixed-rate or renewable supply options may differ from the utility’s supply service.

6. Can I switch back to RG&E’s default rate after choosing an ESCO?

Yes. Choosing an ESCO is not permanent, and you can return to RG&E’s supply service if you decide to stop using a competitive supplier. RG&E continues to provide delivery service regardless of who supplies your electricity or natural gas.

Before switching back, review the terms of your current ESCO agreement. Depending on the plan, there may be cancellation requirements, contract terms, or other applicable charges.

Your physical electric or gas service does not need to be reconnected when you change suppliers because RG&E remains the delivery utility.