Compare Electricity Rates in New York
Enter your ZIP code to see electricity rates and natural gas plans available in your area through New York State Electric & Gas Corporation or a competitive energy supplier. Natural gas plans apply where the utility provides both services.
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Questions about your plan? Contact City Power and Gas customer support at (877) 518-9339 or visit CPG with any enquiries.
About NYSEG
New York State Electric & Gas Corporation (NYSEG) is a subsidiary of AVANGRID, serving more than 1.2 million customers across upstate New York. NYSEG operates approximately 35,000 miles of electric distribution lines and 4,500 miles of electric transmission lines, along with more than 8,150 miles of natural gas distribution pipelines, covering more than 40% of upstate New York. NYSEG’s service territory spans 44 counties, 160 cities and villages, and 406 towns, and the company provides account management, billing support, and outage assistance across this footprint.
NYSEG Electricity & Gas Options
NYSEG delivers electricity and natural gas within its service territory. Like other utilities operating in New York’s deregulated market, NYSEG customers can also choose an energy service company (ESCO) for their electricity or natural gas supply. Energy rates through NYSEG can change based on market conditions, and NYSEG publishes information on how its rates affect customer bills.
Utility vs. ESCO(CPG): What’s the Difference?
| Category | Utility | ESCO (CPG) |
| Role | The local utility is responsible for delivering electricity or natural gas directly to your home. | CPG provides the electricity or natural gas supply and offers transparent pricing designed to remain competitive. |
| Infrastructure | The utility operates and maintains the delivery network, including the poles, wires, and pipes that bring energy to your property. | CPG does not manage the physical delivery network. The poles, wires, and pipes remain under the responsibility of your local utility. |
| Pricing | Customers who stay with the utility receive its default supply rate, which typically changes every two weeks in a month based on market conditions. | CPG offers fixed-rate plans that lock in your supply price for the selected term, with options lasting 3, 6, or 12 months rather than having the price shift with the market. |
| Plan options | The utility provides one standard rate for customers throughout its service territory. | CPG gives customers several plans to choose from, including 100% renewable energy options at affordable rates. Contract terms can be selected for 3, 6, 9, or 12 months. |
| Your choice | The utility is assigned automatically according to your address when you do not select a different energy supplier. | You have the option to switch your energy supply to CPG. If you later decide to return to your previous supplier, you can switch back without affecting your utility delivery service. |
Energy Deregulation in New York
New York’s deregulated energy market gives customers the ability to choose an electricity or natural gas supplier rather than automatically depending on their utility’s default supply rate. The utility remains responsible for delivering energy to your property and handling outages, while the supplier you select provides the actual energy.
Having multiple energy suppliers in the market creates more competition and gives customers access to different pricing and plan options instead of relying on a single utility rate. You don’t have to switch suppliers, either. If you don’t select one, your utility will continue providing the default supply rate, which can change as market conditions fluctuate.
For customers who want more predictable energy costs, CPG provides fixed-rate plans that keep the supply price locked for the entire contract term. You can choose a 3, 6, 9, or 12 month plan based on your needs, with affordable pricing and renewable-friendly options that can make it easier to plan your energy budget.
FAQs
1. NYSEG’s territory spans over 40% of upstate New York. Does that mean supplier options differ from town to town?
Supplier options can vary by location, so it is best to check the plans available at your specific address. NYSEG’s service territory is spread across a large part of upstate New York, and competitive supplier availability can differ depending on where you live.
NYSEG continues to provide the delivery service regardless of which eligible supplier you choose. Before switching, compare the offers available for your address rather than assuming that a plan offered in one NYSEG community is available throughout the entire service territory.
- Check your ZIP code or address when comparing suppliers.
- Compare electricity and natural gas offers separately if you use both.
- Review the rate, contract length, and other plan terms before enrolling.
2. What areas does NYSEG serve?
NYSEG serves more than 1.2 million customers across upstate New York. Its service territory covers more than 40% of the region and extends across 44 counties, 160 cities and villages, and 406 towns.
That large service area means NYSEG customers are spread across many different communities, from the Southern Tier and Finger Lakes to parts of the Capital Region and North Country.
For energy supplier shopping, your specific NYSEG service location matters because available competitive offers can vary by area.
3. I get both gas and electric through NYSEG. Can I switch just one to CPG?
Yes. You can choose a competitive supplier for one energy service while keeping the other with NYSEG. Electricity and natural gas supply are treated separately, so you do not have to switch both services at the same time.
For example, you could choose CPG for your electricity supply while continuing to receive your natural gas supply through NYSEG. You can also compare both services separately before deciding whether to switch.
This can be useful if you want to:
- Compare electricity and gas rates independently
- Try a different supplier for one service first
- Keep one service with NYSEG while changing the other
NYSEG continues to deliver both services through its utility infrastructure regardless of which eligible supplier provides the energy.
4. What does NYSEG still handle if I switch to an ESCO?
Switching to an ESCO like CPG changes who supplies your energy, but NYSEG continues to deliver it. The utility remains responsible for the infrastructure used to deliver electricity or natural gas to your property.
NYSEG continues to handle delivery-related services, including:
- Maintaining its distribution system
- Responding to outages and service emergencies
- Delivering electricity or natural gas to your property
- Handling utility-related service issues
The ESCO is responsible for the energy supply portion of your service. Your physical connection to NYSEG does not change when you switch suppliers.
5. Does choosing an ESCO affect my NYSEG bill?
Yes, it can change the supply portion of your energy bill, but NYSEG’s delivery service remains in place. Your bill continues to include charges associated with delivering electricity or natural gas through NYSEG’s distribution system.
The main difference is the supplier listed for the energy you use. If you choose an ESCO, its supply rate and applicable terms are used for the supply portion instead of NYSEG’s supply rate.
When comparing plans, look at both parts of your bill:
- Supply charges: the cost of the electricity or natural gas you purchase
- Delivery charges: the cost of delivering that energy through NYSEG’s system
A fixed-rate or renewable plan can change the type of supply option available to you, but the specific rate and contract terms should always be checked before enrolling.
6. Can I switch back to NYSEG’s default rate after choosing an ESCO?
Yes. Choosing an ESCO like CPG is not permanent, and you can return to NYSEG’s supply service if you decide to stop using a competitive supplier. NYSEG remains your utility throughout the process, so changing your energy supplier does not require a new physical connection.
Before switching back, check the terms of your current ESCO agreement. Depending on the plan, there may be specific cancellation requirements or fees.
The important distinction is:
Customer: can change their supply arrangement according to the applicable contract and utility rules
ESCO: supplies the energy under your chosen plan
NYSEG: continues to provide delivery service
Contact & Customer Information
For service questions, billing assistance, or electric and gas service issues, contact New York State Electric & Gas Corporation customer service directly.