Try City Power & Gas Today for 90 Days
At City Power & Gas, our extensive industry experience allows us to provide the most competitive fixed rate plans to our customers. Join the thousands of New York residents who have made the switch & now enjoy a fantastic low fixed rate for their energy As customer satisfaction is paramount to us, we are proud to be making the City Power Promise. In reserving our customers’ right to change their mind, we are proud to be the first energy provider to offer a 90-Day Satisfaction Guarantee. 1
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Did you know that the New York energy market has been deregulated? This means that consumers now have the option to choose their energy supplier – thousands of New York residents just like you have already made the switch from their utility in order to secure better rates. However, at City Power & Gas, we realize how confusing a process this can be; with conflicting messages, annoying buzzwords & outrageous sales pitches being shouted over one another. In some cases, you may not even be sure of what you’re buying into when you sign up to an energy supplier. That’s why we’re making the City Power Promise, our 90-Day Satisfaction Guarantee.
This means that, for any reason, if you’re unsatisfied with your experience with us within your first 90 days, or if you just change your mind – simply give us a call!
As part of our satisfaction guarantee:
We’ll waive our
applicable cancellation fee
We’ll help you return to
your local utility provider
We’ll refund you the difference
if you paid more
As the first energy company to offer a guarantee like this, simply sign up to one of our 6, 12, 18 or 24-month fixed rate plans; safe in the knowledge that you’re covered by the City Power Promise & that you’re protected against any unforeseen high energy bills.
City Power & Gas – A Different Kind Of Energy Company.
1 Qualified customer is a City Power and Gas customer enrolled in a fixed rate gas or electricity plan of 12,18, or 24 months within qualified geographic jurisdictions. This satisfaction guarantee is not a savings guarantee. Customer must call us to cancel service and initiate program process. Other cancellation methods do not qualify. This includes initiating drop request and returning to customer to utility service by appropriate time according to utility service terms. The refund is calculated as the difference between (1) the posted Utility Rate at the NYS PSC Power to Choose website (for the appropriate period) or as specified by the appropriate Utility and (2) the customer’s rate, multiplied by the volumes consumed by the customer associated with the billing periods covered under the Guarantee.
2 As a City Power & Gas customer, you may receive access to “City Power & Gas Rewards”. City Power & Gas Rewards is an online reward program, which is both free and voluntary. Full program terms and conditions provided in customer agreement which will be received upon enrollment.
3 Fixed rate customers receive a rebate check after 12 months of consecutive service. Rebate check to be issued within 90 days of their 12-month anniversary of continuous service based on 2% of total supply charges for those 12 months. Full program terms and conditions provided in customer agreement, which will be received upon enrollment.
4 City Power and Gas will send $50 Visa Card or Major Brand Equivalent to eligible customers, 90 days after their electricity account has been successfully switched to City Power and Gas. A limit of one $50 Visa Card or Major Brand Equivalent per customer enrolled.